FAQs
General Information
1. What is Moye-Moe?
Moye-Moe is your one-stop shop for home kitchen, electric, health, and beauty products. We offer high-quality items with worldwide shipping options.
2. How can I contact Moye-Moe?
You can reach us at our phone number +971569440747 or email us at info@moyemoem.com
Shipping and Delivery
3. Do you ship internationally?
Yes, we offer worldwide shipping for all our products.
4. How much does shipping cost?
Shipping costs range from $4.99 to $49.99 depending on the order size and destination. We also offer free shipping for orders over $50.
5. Is shipping insured?
Yes, we provide insured shipping for maximum peace of mind.
6. How long will it take to receive my order?
Delivery times vary by location. Typically, orders are processed within 1-3 business days, and delivery can take an additional 5-15 business days depending on your location.
Orders and Payments
7. What payment methods do you accept?
. Visa
. Master card
. American express
. Apple pay
. Paypal
8. Can I track my order?
Yes, once your order is shipped, you will receive a tracking number to monitor your shipment.
9. How do I cancel or modify my order?
If you need to cancel or modify your order, please contact us immediately at info@moyemoem.com or +971569440747. We will do our best to accommodate your request.
Returns and Refunds
10. What is your return policy?
We accept returns within 14 days of purchase. Items must be in their original condition. Please contact us at info@moyemoem.com for return instructions.
11. When will I receive my refund?
Refunds are processed within 5-10 business days after we receive the returned item.